Switch Your Business Water Suppliers and Begin Saving on Your Water Rates!
Switching water suppliers has never been easier! Compare your current supplier with our rates to discover how much you could save!
We Offer Fast, Simple, and Exclusive Business Water Rates!
GET QUOTE
Use our comparison engine to find latest prices in as little as 30 seconds.
CHOOSE
Simply select your deal and we'll do all the hard work to save your business money.
SAVE
Sit back, relax, and let us take care of the rest of your switch.
How to Obtain a More Affordable Business Water Supply
Checking how much you could save by switching is simple. We have a strong commercial partnership with one of the UK’s leading water retailers, enabling us to offer you competitive rates at exceptional value.
We understand that every business is unique, so we collaborate with each company to identify its specific needs. This approach allows us to deliver the best deals and services tailored for both small and large businesses.
Consolidate Multiple Locations Into a Single Business Water Bill
If your business operates multiple locations across different regions, you’re likely familiar with the frustration of managing multiple water retail suppliers.
By consolidating all your sites under one water retailer, you can benefit from streamlined billing for your entire business.
Let us assist you in transitioning to a single water supplier, allowing you to save both time and money.
Reduce Your Commercial Water and Sewerage Expenses
It’s beneficial for all companies operating in England and Scotland to explore the available business water suppliers to see potential savings.
Regardless of your location in Scotland or England, we can help you find an excellent deal.
Since the water market opened, we have been assisting customers in saving up to £450* over a three-year contract.
Receive a Free Business Water Audit to Lower Your Costs!
A water audit provides a strategic overview of your company’s water usage. You will receive a report outlining steps you can take to reduce your water bill by enhancing water efficiency.
A comprehensive water audit typically includes:
- Sanitary checks
- Usage and consumption efficiency assessments
- Drainage inspections
- Return to sewer evaluations
- Verification of an efficient water meter
Learn how to conduct a business water audit here.
If your annual business water bill exceeds £1,000, we will offer this service at no cost when you switch your business water supply with us.
Easily and Swiftly Transition to a New Water Supplier with STS Energy
We can provide you with a quote and facilitate your switch to a better deal in just a few minutes, eliminating the need for you to contact either your current or new supplier. We will manage the entire process to ensure a seamless transition.
Once we initiate the switch, it will take 28 days for the transfer to complete, which includes a 7-day cooling-off period. This means you can cancel the switch at any time during that period if you change your mind.
If you need a new water meter, we will coordinate an installation date that works best for you. We may request a meter reading to ensure we provide you with accurate quotes.
Comprehending Your Business Water Charges and the Water Market
The business water market can be complex, as a portion of your service is still provided by the regional wholesaler responsible for water and wastewater treatment and distribution.
You have the option to choose a ‘retail provider’—the company that manages your account, billing, and all customer-facing services. If you haven’t yet selected a retail provider, you will be assigned to a default provider based on your location.
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Wholesale Region
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Default Water Retail Provider
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|---|---|
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United Utilities
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Water Plus
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Northumbrian Water
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Wave
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Yorkshire Water
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Business Stream
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Anglian Water
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Wave
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Severn Trent Water
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Water Plus
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Thames Water
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Castle Water
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Southern Water
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Business Stream
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South West Water
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Source for Business
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What to Consider If You’ve Never Changed Your Business Water Supplier
This is a frequent situation. Many business owners in the UK remain unaware that they can switch suppliers to reduce costs.
As a result, businesses may end up paying high out-of-contract rates with a default supplier.
By changing your water supplier, you could save up to £450* over the duration of your contract by securing fixed retail prices for up to three years.
Setting Up Business Water for Your New Location
If the previous owner of the premises hasn’t switched water suppliers, it’s likely that your water will be provided by the default supplier for your area.
Here’s a quick checklist for managing your business water supply when relocating:
Notify your current business water supplier about your move (at least one month in advance is recommended).
Take a meter reading on your final day. Water meters can be difficult to find and are often located outside the premises. Only take a reading if it is safe to do so.
Inform your water supplier of the final meter readings and the address of your new premises for the final bill.
Record meter readings as soon as you receive the keys to the new location. This ensures you aren’t charged for water you haven’t used.
Conduct a mini inspection for any leaks or dripping taps. It’s much more efficient to do this when the building is empty.
Identify your water supplier. If you’re unsure who your current business water supplier is, you can call 0121 644 7500 for assistance.
Shop around for the best deals on your business water supply.
How to Obtain More Competitive Business Water Rates
We can deliver an exclusive business water quote in as little as 30 seconds using our system. To get started, you’ll need to provide some basic business information:
- Business name
- Company address
- SPID number (Supply Point Identification Number)
- Contact details
Your SPID number is typically found on all your business water bills.
Which Business Water Supplier Is the Most Reliable?
Since the water market opened up, allowing businesses to switch from their default water retailer, numerous suppliers have entered the industry. This increased competition has led to improved services and pricing for UK businesses.
Determining the best business water supplier is challenging, as several factors come into play, including customer service, pricing, and other essential credentials.
There are various water retail providers servicing both Scotland and England. We recommend Everflow, a water retailer that operates independently of any monopoly wholesale water companies and has expanded its customer base by acquiring new clients. They provide excellent value with strong customer service at competitive rates.
Understanding Your Business Water Rates & the Water Market
Businesses are no longer tied to their regional water provider. If you have sites operating in England and/or Scotland you are free to choose which water retail provider looks after your water and wastewater services.
In England, open water provides advice to businesses on the retail water market. Businesses in Scotland can find similar information by visiting.
Here’s a handy list of the main options (not including self suppliers or the smallest retail companies).
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Wholesale Retail Provider
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Origins
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USPs
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Customer Switching Record
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|---|---|---|---|
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Water Plus
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Created out of United Utilities & Severn Trent with most of its customers being served by default.
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Largest in the UK.
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Net customer loss
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Castle Water
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Started as an independent new company in Scotland. Castle acquired the business customers served by Thames Water when the English water market opened.
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Independent origins.
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Net customer loss
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Wave
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Created out of Northumbrian Water & Anglian Water with most of its customers being served by default.
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Sustainability focus, market influence.
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Gains and losses
|
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Business Stream
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Formed out of Scottish Water, Business Stream is the default provider for Scottish customers and also for business customers in the Yorkshire and Southern wholesale areas.
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Longest standing water retail company.
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Gains and losses
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Smarta Water
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Smarta Water is a small independent water retail provider. It has won its customers through switching.
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Sustainability focus.
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Winning customers
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First Business Water
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First Business Water is a small independent water retail provider. It has won its customers through switching.
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Schools & colleges expertise, high performer on customer service measures.
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Winning customers
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General FAQs
It takes about 28 days to switch water provider. This includes a ‘cooling off’ period from your previous retailer. It may take a little longer if your business requires a new water meter. You should take a meter reading before switching supplier to ensure everything goes smoothly.
If you have never switched water before, your supplier will be the default provider in the area. You can find out here.
If you have switched, you will be able to find out based on a recent business water bill.
No. You’re only switching the retailer who manages your billing. The supply at your business address and the pipes will remain the same.
Switching your business water supplier is free. You may have to pay an early exit fee to your current supplier if your contract is not ending.
Some business water retail services may offer a discount for direct debit payments.
You may need to pay an early exit fee if you switch business water suppliers when in a contract. However, you can still compare business water rates to see if the savings outweigh the exit fees.
Business water rates are less volatile than other utility markets so locking in your business water rates in advance of your contract end date is often a good idea.
Despite being connected to the same regional water network, the business water market operates differently to the household market. Business customers in Scotland and England can choose between a range of water retail suppliers to get a better deal while household customers are not yet able to access the competitive retail market.
There are no immediate plans to give household customers a choice of water retail provider in either Scotland or England.
Ofwat is the regulatory body for the water sector. They monitor and control the privatised water and sewage industry in England and Wales.
The Water Services Regulation Authority is an independent regulator that was first founded in 1988. They operate in a similar way to other regulatory bodies you may have heard of, like Ofsted, Ofcom, and Ofgem. They are set up as a part of the government's strategic priorities to create better value for business utilities.
Ofwat is a non-ministerial department. This means that it is a department in its own right but does not have a minister that governs it.
Specifically, they are an economic regulator. It is responsible for monitoring prices, setting limits, protecting consumers, and emphasising the importance of investment in the water industry.
A SPID number is a ten-digit code that helps locate your business water supply. This is used universally by all water suppliers to identify your business and its location.
This number will always be the same even when you switch business water suppliers. This ensures you're paying for your water supply and nobody else's. You can find your SPID on your water bill.
When thinking about the benefits of reducing the amount of water we use in our homes, we often only consider the impact that it will have on our water bills. However, using water efficiently can also help to lower your energy bills. Around 28% of the average property’s heating bill is spent on heating water — that equates to around £125 per year. Efficient water use can help to lower these costs.
Additionally, energy is used to treat, pump and heat the water that we use in our homes and this contributes to the UK’s carbon dioxide emissions. By being more efficient with your water use, you can help to tackle climate change.